Fyr takes your privacy very seriously and shall handle your personal data with the utmost integrity and care. In this privacy statement, you will find out how we handle your data as well as learn about your rights with regards to the processing of your data. We advise that you read this privacy statement. Should you have any questions or remarks, you may contact us at

Who is fyr?

Fyr’s full name is fyr coöperatie U.A with her registered office and place of business at Maastrichter Smedenstraat 28c 6211GL, The Netherlands. We are registered at the Dutch Chamber of Commerce under KvK number 69611130.

Fyr has appointed a Privacy Officer. You can reach Evangelos Tricoupis at

Why does fyr need your personal information?

We need to process your data for certain purposes. Underneath you will find an overview and explanation of each of these purposes. You will also find a specification of which type of data fyr uses for that specific purpose, the legal justification, and the amount of time fyr keeps this data.


Purpose:                      account management

Information:              name of business, business address, name, email address, telephone number, browser data

Legal basis:                legitimate interests of fyr

Justification:             necessary in order to provide service

Storage period:       As long as necessary for this purpose


Purpose:                      account login information

Information:              name, email address, profile photo

Legal basis:                 fulfilment of contract

Justification:              necessary in order to provide service

Storage period:        As long as the user has an account with fyr


Purpose:                      email marketing

Information:             email address, name

Legal basis:                legitimate interests

Justification:             commercial interest of fyr

Storage period:       until the user unsubscribes from the mailing list


Purpose:                      functioning of the app

Information:             Location information using Bluetooth tracking

Legal basis:                legitimate interests

Justification:             necessary to deliver services

Storage period:       until the user uninstalls the app.


Purpose:                      Website analytics

Information:              page information (URL and page title), browser information,  user information (location derived from IP address, language derived from the language settings of the browser)

Legal basis:                 Legitimate interests

Justification:              commercial interest of fyr

Storage period:        As long as fyr uses the analytics tools.


Purpose:                     client and server side authentication

Information:             unique user ID, URL,

Legal basis:                legitimate interest

Justification:              to ensure the safety and security of processing user data using SSL certificates.

Storage period:       As long as necessary to achieve purpose.

Parties that will receive your data

The following data processors may receive your data at any time that you make use of fyr’s service for one or more of the purposes stated in section 2. Your data may be transferred to:

·      Segment (analytics)

·      Bugsnag (error reporting)

·      Stripe (payment provider)

·      Plasso (payment provider)

·      Fullstory (analytics)

·      Drift (analytics)

·     Facebook (account management, social media)

·     Google (analytics, marketing)

·      Firebase

·      Hubspot(analytics,marketing)

It is possible that fyr is required to hand over your data to a third party, in order to fulfil their legal obligations. It is also possible that your personal data may be transferred to other companies within [name of organization]’s group.

Transfer of data to a party in a third country

For technical and operational reasons, it may be necessary that your personal data are transferred to organizations affiliated with fyr that are located outside of the European Economic Area. Because privacy regulations may or may not offer the same level of protection for your personal data, fyr shall make use of EU standard contractual clauses or binding corporate rules to protect your personal data to the highest degree possible. When fyr is unable to do this, fyr shall ask your consent to process or transfer your data in countries [MS1] where there are no adequate data protection laws in place. You may revoke this consent at any time.

What are your rights?

You are afforded certain rights over your personal information and the processing thereof under the General Data Protection Regulation (the GDPR):

· You may access and make changes to your personal information at any time if necessary in your personal account. If you
    would like to see what information fyr collects, you may request this at any time.

· If you would like to make changes or update your information that is otherwise not possible via your account, you may
    request that fyr makes these changes for you. You may request that fyr change, update, add, or delete your personal information.

· You also have the right, subject to certain conditions, to limit the amount of processing that fyr carries out.

· You have the right to object to the processing of your personal information based on your current circumstances, if such processing is based on legitimate interests of fyr or by a third party.

· You have the right to request that your personal data be delivered in a structure, legible, and machine-readable format. You also have the right to transfer this information to another data processor in case this processing has occurred with your consent or as part of a contractual agreement and such processing has been performed automatically.

· Whenever the legal basis for processing your data is based on your consent, you have the right to revoke this consent.

· This bears no consequence for past processing, but does mean that fyr will no longer be able to process your data. This may result in fyr no longer being able to provide certain services.

Any such request may be sent Fyr shall fulfil your request as soon as possible, and in any case not
longer than one (1) month after the request is received. If fyr denies your request, fyr shall provide adequate reason about why your request has been denied.

Can changes be made to this privacy statement?

This privacy statement can be changed at any time. We encourage you to read this statement from time to time for possible changes.

Complaint or comment?

If you have any questions or complaints about this privacy statement and the manner in which we process your data, please send an email to . You may also contact the competent national authority on data privacy. The name of Dutch competent authority is the Autoriteit Persoonsgegevens.

fyr coöperatie U.A.